FREQUENTLY ASKED QUESTIONS
It’s always best to place an order through our site. You can review different shipping options/rates live. If you don’t have access to a computer or have difficulty placing an order, feel free to contact us 1-866-775-1919. Our operating hours are from 11am to 5pm EST.
All orders will take between 24 to 48 hours to be processed.
Canadian residents can purchase from https://buytraps.ca
We accept most major credit card payments through Stripe platform.
Once your package is shipped, you will receive an email with tracking information.
Track all your packages through USPS
Not all products are eligible for refund. Please read our return policy and fill out the “return form“. If your item is eligible for return, our staff will email you a RGA#. For more information click here.
Yes. We work hard to keep our inventory stocked at all times but in case an item is out of stock, check back later or call our customer service 1-866-775-1919 for updates.